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  1. News & Updates

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  2. Support

    1. Technical Issues

      This category includes, but it's not limited to:

      • Installation issues
      • Delays and connection issues
      • Instability and crashes
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    2. Account-related Problems

      This category includes, but it's not limited to:

      • Login issues
      • Account recovery
      • Account details change (we do not offer email or server changes)
      • Account hacked (we do not offer support over account sharing or RMT)
      • Appeals
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    3. Purchase Issues

      This category includes, but it's not limited to:

      • Top-up issues
      • In-game purchases
      • Refund requests (for unused Gift Cards only)
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    4. Player Report

      This category includes, but it's not limited to:

      • Offensive behaviors report (unedited screenshot required)
        • Racism
        • Homophobia
        • Xenophobia
        • Misogyny
        • Religious discrimination
        • Advocacy for crime, illicit drugs and recession regimes
        • Personal data sharing
        • Sensible or adult content sharing
      • Hacking, scams or exploits report (HD+ recording required)
      • Real money trading report (unedited screenshot or video required)

      P.S.: We don't ban macro.

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