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Kafra Help (Technical Support)

Forums

  1. Technical Issues

    This category includes, but it's not limited to:

    • Installation issues
    • Delays and connection issues
    • Instability and crashes
    • No posts here yet
  2. Account-related Problems

    This category includes, but it's not limited to:

    • Login issues
    • Account recovery
    • Account details change (we do not offer email or server changes)
    • Account hacked (we do not offer support over account sharing or RMT)
    • Appeals
    • No posts here yet
  3. Purchase Issues

    This category includes, but it's not limited to:

    • Purchase failures
    • Wrong purchases
    • Refund requests (for unused Gift Cards only)
    • No posts here yet
  4. Player Report

    This category includes, but it's not limited to:

    • Offensive behaviors report (unedited screenshot required)
      • Racism
      • Homophobia
      • Xenophobia
      • Misogyny
      • Religious discrimination
      • Advocacy for crime, illicit drugs and recession regimes
      • Personal data sharing
      • Sensible or adult content sharing
    • Hacking, scams or exploits report (HD+ recording required)
    • Real money trading report (unedited screenshot or video required)

    P.S.: We don't ban macro.

    • No posts here yet
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